Strategy update, December 2020
News from the INTO Secretariat
An update on the INTO strategy by Catherine Leonard, Secretary-General
This week, I started work on our 2020 annual report. The normal self-congratulatory tone of such messages doesn’t feel right this year. Although we do have lots to be proud of. I could write about our new members, programmes and projects. How we have supported the INTO family and strengthened our network. But framing this in the context of everything that’s happening feels like an even more daunting task than usual.
Over the last quarter, as throughout the year, we’ve had to rethink our programmes that rely on travel. The Incubator planned for March went online in September. Our TAP-INTO capacity building visits became small grants in 2020, and we’ve just made our second round of awards. Other project work, like supporting new trusts in the Middle East, has been digitalised. But there have been opportunities too. We’ve been able to launch our new website and deliver more online content. And we’ve finalised plans for INTO Places.
Our thoughts remain with everyone affected by this terrible virus. Yet here, I need to focus in on INTO, our young and ever-expanding ngo. Never has our work bringing together the global family of national trusts felt more vital and important. Thank you for your ongoing support and engagement.
– Catherine and the Secretariat team

INTO Family
Our family strategy is about supporting our members in the achievement of their goals by providing opportunities to collaborate and share ideas, resources, skills and knowledge, noting the importance of amplifying INTO family values during the crisis. Key programmes under this strategy include our conference, TAP-INTO and working holidays.
- INTO Strategy
INTO Conference
We’re very excited about hosting our conference virtually in 2021. This will be a first for us but something we’ve thought about before. As a way to reduce our carbon footprint and the cost to INTO members, whilst attracting a broader audience and range of speakers. And then we’ll be actually meeting again at INTO Antwerp 2022. More information about both events will be available soon.
Reciprocal Visiting
We have been finalising arrangements for this new global free entry programme over the past months. INTO Places will launch next year, but you can have a sneak preview of what it’s all about on our new site.
Working holidays
With so much uncertainty around travel at the moment, we will begin advertising INTO members’ working holidays in the new year.
Working holidays are a key theme for us in 2021. We were thrilled to receive funding from the ALIPH Foundation to work with INTO partners on a missile-damaged tower near the Chechen border in Georgia. And we will engage the local community in an international working holiday programme to deliver the restoration.
More about the INTO family

Our biennial conference is at the heart of everything we do so we've postponed INTO Antwerp to 2022 with a very heavy heart - but look out for INTO Online 2021!

We're thrilled to be launching our reciprocal visiting programme in 2021 - this is a wonderful new way of growing support for global heritage

Working holidays are unique experiences to take a hands-on approach to supporting world heritage and they will be key a focus for us in 2021

We are partnering with the National Trust for Georgia and Rempart, our French working holiday experts, on a two-year project to restore the Tsiskarauli Tower
Growth strategy
Incubator
In 2020 we committed to growing our reach by inviting heritage NGOs to learn about the National Trust model. The result was the Incubator, which was delivered online over three days in September. Delegates from 18 organisations joined the programme, from Poland and Egypt to Jamaica and Singapore. It was a great success thanks to innovative online teaching tools developed by our team, together with the enthusiasm and engagement of all our participants and speakers.
Regional groups
Alongside the Incubator, another focus for membership growth is regional groups. We are strengthening these networks and face-to-face meetings planned for 2020 have all gone online, apart from the INTO Africa conference in February.
This strategy is about growing global capacity for heritage conservation by helping establish new National Trusts and increasing INTO membership.
News from our regional groups
INTO Asia
We were delighted to co-host a two-part programme looking at the Asian heritage sector's response to COVID-19. Working with the Indonesian Heritage Trust and the V&A, we brought together diverse voices from across INTO-Asia to discuss 'Heritage and Pandemics'.
- How can we ensure heritage plays a role in the rebuilding of places and communities as we move forwards?
- What do we need from government and the private sector?
- And what’s the best way for heritage NGOs to communicate and advocate those needs?
- What messages do we need to send?
INTO Americas
Our INTO Americas webinar was kindly hosted by the National Trust for Historic Preservation during PastForward 2020. We heard from members in Bermuda, Saint Lucia, Haiti and Puerto Rico about how they put sustainability at the heart of their work with both natural and cultural heritage.
- How can we balance tourism and local visits?
- What is our relationship to government?
- What has been the impact of new conversations about social justice and equity?
- How can plantation house museums move forward?
INTO Europe
The Staff Exchange in European Cultural Heritage Trusts (SEECHT), project led by the Czech National Trust and INTO, offers practitioners from the INTO Europe family the opportunity to share learning and experiences which will contribute to a more open and welcoming European heritage sector.
- What can we learn from each other so that we can improve and broaden access to all segments of the European public?
- What is the role of our INTO Places scheme?
- How can we bring this all together and share it among European heritage organisations and policy makers?
Welcome to our newest members

Albania

Jamaica

Poland

Syria

Singapore

Voice strategy
With our voice stragey we aim to speak out with authority and purpose on global conservation issues critical to INTO’s membership; celebrate what is unique and special about the NT approach; and support our members with their campaigns.
- INTO Strategy
New website
After months of hard work behind the scenes we were delighted to launch our new website on 30 November. It’s designed as somewhere the world can get to know our members and find out more about our work, individually and collectively.
Speaking opportunities
We’ve all got very used to online meetings and conferences recently. In September, I addressed the Innocastle Mid-term Conference on the adaptation of European country houses in times of COVID-19. Together we reflected on the challenges faced and looked at new ways of working, of presenting our heritage and of welcoming our visitors.
I spoke at a workshop on Resilient heritage, cohesive society’ as part of the EU Week of the Regions in October. Then I recorded various messages of support for INTO members holding their Annual General Meetings in November.
Meanwhile, Alex has been busy delivering a week of online training for our project growing new trusts in the Middle East!
Climate change
One of the encouraging things about the pandemic is how quickly people have been able to change their behaviour. We need to learn from this and build on it in the climate change context. When people understand the need to make lifestyle changes, they can do it.
We are currently working on a project proposal to help INTO members better interrogate EU climate data and use it to communicate with the public.
And we are delighted to have begun our British Council project with the Cross-Cultural Foundation of Uganda and the National Trust on preserving heritage at risk from climate change.
Raising our collective voice

Our webinar programme launched in April has continued over the past three months and there are links to recent recordings here

Funded by Interreg Europe, Innocastle aims to improve policy instruments governing castles across Europe

This collaboration focuses on preserving heritage at risk from climate change in Uganda

We are working with the Petra National Trust on a project promoting the NT model in the region
Strength
Trustees meeting
Our board of trustees met virtually over three days in September. They are used to meeting online but we normally try to hold an annual face-to-face gathering. These are a great opportunity to learn more about our hosts, in this case the Mehrangarh Museum Trust in Jodhpur.
We began with passion and vision from our INTO Ambassador, Maharaja Gaj Singh II of Marwar-Jodhpur. We then made a thorough examination of our strategy, and ended on a note of true inspiration from the wonderful Ruth Abram.
Alex and Emma also prepared a beautiful and inspiring update on our Helen Hamlyn Trust project showing how we’ve been supporting INTO members from March to September.
Strength is about building financial stability and demonstrating best practice in our governance and organisational culture.
Ambassadors
We are delighted to welcome two new INTO Ambassadors this quarter. HRH Princess Dana Firas, President of Petra National Trust and UNESCO Goodwill Ambassador for Cultural Heritage. And Dr Thant Myint-U, Burmese historian and Founder and Chairman of the Yangon Heritage Trust.
Fundraising growth
It seems extraordinary in these times to be thinking of growth. And yet we have had some terrific fundraising successes recently and new partnerships in the pipeline. I have mentioned most of these above, but there is a last one to note.
We are delighted to be a co-convenor in a seminar series in partnership with Historic Houses, English Heritage and the Universities of Oxford, Birmingham, Virginia and the West Indies. Entitled the World in a Historic House: global connections and collections, the seminars will explore how country houses can better tell the whole story of their global histories.
This is so important as we seek, as organisations, to be more relevant and essential to all parts of society. Which reminds me of a quote from Ruth Abram’s address to our trustees:
INTO members and the places they look after can become essential in their communities and the world. To that end, they must first of all listen. Being listened to feels so much like being loved, that most people can’t tell the difference. Imagine if our communities, our visitors, and our members felt we loved them. Imagine what a difference that would make.

Supporting our members campaigns
This quarter we have worked with the Saint Lucia National Trust on a fundraising campaign. Using our GlobalGiving platform, we are supporting their crowdfunding efforts to help keep the SLNT alive in the face of all the COVID uncertainty.
Learn more